Client Satisfaction Survey – Behavioral Health

Client Satisfaction Survey - Behavioral Health

Please answer the following questions honestly. We value your feedback and will use it to help us provide better services in the future. If you would like to provide this information to someone in person, please let us know. All information provided is confidential!

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Area Office(Required)
1. Did you feel invited and safe when interacting with staff for your program needs?(Required)
2. Did you feel comfortable with the program?(Required)
3. Was staff welcoming when you called?(Required)
4. Did you accomplish what you hoped by using this program?(Required)
5. Was staff respectful to you?(Required)
6. Did you feel staff listened to your concerns and needs?(Required)
7. Did you feel supported by staff in this program?(Required)
8. Did you feel staff behaved in a professional manner?(Required)
9. Were you able to laugh and enjoy humor with staff?(Required)
10. Did this program address your treatment in a way that supported your cultural beliefs and lifestyle?(Required)
11. If you needed services in the future, would you choose this program to assist you?(Required)
12. Would you recommend this program to a family member or friend?(Required)
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