ACP Wind Down

As of 02/08/2024, the ACP has stopped accepting any more applications. If you are an ACP participant here is some information for you:

ACP Households Should:

• Check their emails for more information and for further updates regarding the ACP benefit. Also visit http://www.AffordableConnectivity.gov and www.fcc.gov/acp.
• Contact their internet company for questions about how the end of the ACP will affect their monthly bill and to ask about available options.
• Visit www.fcc.gov/acp to access answers to frequently asked questions (FAQs) and other guidance about the ACP wind-down process, including what households need to know about retaining internet service after the end of the ACP.
• Contact USAC directly for any other questions about the ACP wind-down. Households can call the ACP Support Center at 877-384-2575 for information about their benefit.

What are the important dates I should be aware of regarding the ACP wind-down?

• Starting late January 2024: Households that are currently receiving a monthly ACP benefit will start to receive notices from their internet providers with information about the end of the ACP benefit. This information will include timing of the end of the program and the impact of the loss of the benefit on the household’s bill and service.
• February 8th, 2024: ACP has stopped accepting new applications.
• April 2024: The FCC anticipates existing ACP funding to run out in April 2024 if Congress does not provide additional funding. Consumers that are enrolled in the ACP will continue to receive their benefit on their internet service through April 2024. This date is an estimate and may change.

If you have any questions for the ACP Navigator you can reach

Lynetta Cuomo
541-270-4351
LynettaC@ctsi.nsn.us

If consumers have any complaints for the FCC, they can visit this website: https://consumercomplaints.fcc.gov/hc/en-us

Other Resources